1. Return & Refund Policy (Returns & Refunds)

Return & Refund Policy

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may request a return under the conditions below.

Returns

• Items may be returned within 30 days of delivery.
• Products must be unused, in original packaging, and in the same condition as received.
• Certain items may not be eligible for return, including final sale or clearance items.

Refunds

Once your return is received and inspected, we will notify you of the approval status.

• Approved refunds will be processed back to your original payment method.
• Processing time may take 5–10 business days depending on your payment provider.

Exchanges

We only replace items if they are defective or damaged upon arrival.

Return Process

To start a return, please contact us at: support@bbgqt.shop